Let me say for the record that I love Target (aka Targey). I have for quite some time so much so that that during every business trip that I ever had, I have made time to go to the local Target and never walked away without buying something. When I traveled to Omaha (which was every 2 months for 2 years), my account manager would purposely schedule in 2 hour break for me to hit a Target Superstore before dinner. Now that's service.
I have been to Target in California, Arizona, Florida, Virginia, Nebraska, Illinois and North Carolina and have never been disappointed until NOW.
Yesterday, I went to the Target and it was utter chaos. I went for three things I saw in the weekly circular (Princess Tiana doll (that I will get over since it is the #1 movie, a sleeping bag (gone) and half off nutcrackers (gone) and buy one game get card game free. The toy department was insanity, stock boys had carts in the middle aisles so that you could not get the shopping carts pass, no one had any idea where the games where. One woman asked where the connect 4 game was and no one could answer it or even made an attempt to help her. I helped her plus I told her about the free card game. Pathetic customer service.
I am sure you are thinking its the holidays but don't even give them that much credit. It's always like that. I have been there in the morning, afternoons, early evening, weekends. It's a joke.
I have never seen such bad service, poorly run and pathetically stocked Target than that Brooklyn Target. The shelves are always half empty so much that I feel like I am shopping in a third world country. The shoes racks, are always empty, you can never find your size, the linens are never stocked, any seasonal items, good lord, forget it, the clothes departments looks like elephants trampled through it and they never have any good mossimo stuff.
Seriously, I have no idea who the manager is but they should be fired. I just don't get it.
I keep hoping it will improve but it never does, I should learn my lesson not to specifically make a trip out there when I see something in the weekly circular because I am always disappointed.
Continue Reading...